Wednesday, September 9, 2009
Ride with Pat
Took the ride this morning with Pat, I went mainly for moral support. The Janome dealer is very knowlegable but does a lot of double talking. I did not expect her to say to Pat the things she did. Pat was such a Lady, kept her cool and got her point across. The dealer acted like Pat didn't know what she was doing. She would say something and then the next sentence contradict herself. She implied that the machine was replaced once and there was nothing wrong with it. Thats a crock, as no one replaces something that expensive for no reason. Too bad Pat doesn't have the serial number of the first machine as the dealer said its for sale at the other store. Now both Pat and I are leary she is being truthful as the second machine didn't come in a sealed box. Its also strange that the problem happened the first time when the machine was 6 mos old and now 6 months later the 2nd machine is doing the same thing. Doesn't sound kosher to me. I think its now time we go over the dealers head and go to the head of Janome. What do you think?